The Pow-dr app is for participants in energy research studies. Access is by invitation only — you'll have received an invitation link from the research team running your study.
The app isn't available for general sign-up.
Getting help
If you can sign in: open the app and go to Help & Support from the menu. This connects you to the team running your specific study, who can help with events, rewards and your device.
If you can't sign in, or haven't received your invitation: email support@pow-dr.io and include the mobile number you registered with. Please don't include your UPI ID, passwords or verification codes.
We aim to respond within 5 working days.
Common questions
I didn't receive my verification code. Codes arrive by SMS and can take a minute or two. Check the number you entered is correct and that you have signal. If nothing arrives after a few minutes, request a new code. Still nothing — email us with the number you used.
The app says I need an invitation. The app is only open to people enrolled in a study. If you believe you've been enrolled, contact the research team who invited you, or email us.
My device won't connect. Make sure your device is powered on, connected to your home Wi-Fi, and set up in the manufacturer's own app first. Then try adding it again in Pow-dr.
Where are my points? Points are awarded after an event finishes and the energy data has been received and processed, so they won't appear immediately. Your balance is on the rewards screen.
When will my cash-out arrive? Cash-outs are sent to the UPI ID you provide. If one doesn't arrive, contact us with the date and amount — don't submit it again.
Deleting your account
You can delete your account in the app under Menu → Delete Account, or at https://admin.pow-dr.io/delete-account. See our Privacy Policy (https://pow-dr.io/pow-dr-app-privacy-policy) for what happens to your data.